Privacy Policy
At The Divine Vet (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website https://thedivinevet.com/
(the “Website”), interact with our services, or contact us via forms, email, or phone.
By accessing and using our Website, you agree to the practices described in this policy.
What Information We Collect
We may collect and process the following types of personal data about you:
a. Personal Information You Provide
When you contact us or fill out forms, we may collect:
a. Personal Information You Provide
When you contact us or fill out forms, we may collect:
- Name
- Email address
- Phone number
- Address (if provided)
- Pet details (if relevant to your enquiry)
b. Usage Data
We automatically collect information when you use our Website, such as:
- IP address
- Browser type & version
- Pages visited
- Time and date of visit
- Referring site address
This information helps us understand how visitors use the site and improve our services.
We use the information we collect for purposes including:
- Providing and managing our veterinary services
- Responding to your enquiries and requests
- Sending updates and administrative notifications
- Improving our Website and services
- Monitoring Website usage and performance
- Complying with legal obligations
How We Use Your Information
Sharing Your Information
We use the information we collect for purposes including:
- Providing and managing our veterinary services
- Responding to your enquiries and requests
- Sending updates and administrative notifications
- Improving our Website and services
- Monitoring Website usage and performance
- Complying with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and optimise performance.
You can manage or block cookies through your browser settings, but doing so may affect certain features.
You can read more about the cookies we use in our Cookie Policy.
You can manage or block cookies through your browser settings, but doing so may affect certain features.
You can read more about the cookies we use in our Cookie Policy.
Legal Basis for Processing (GDPR/UK GDPR)
If you are in the UK or EU, we process your personal data under one or more legal bases including:
- Your consent (e.g., newsletter signup)
- Performance of a contract (providing veterinary services)
- Legitimate interests (improving services and Website performance)
- Compliance with legal obligations
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required by law.
Your Privacy Rights
Depending on your location, you may have the following rights under applicable data protection laws such as GDPR or UK GDPR:
To exercise these rights, please contact us using the details below.
- Access your personal data we hold
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Request restrictions on processing
- Request data portability
To exercise these rights, please contact us using the details below.
Children’s Privacy
We do not knowingly collect personal information from children under 16 years old. If you are under 16, you should use the Website only with the involvement of a parent or guardian.
International Data Transfers
When we transfer your information outside your home jurisdiction, we take appropriate steps to ensure your data remains protected in accordance with this policy and applicable laws.
Third-Party Links
Our Website may include links to third-party sites that are not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of these sites. You should review the privacy policies of each site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
📧 Email: info@thedivinevet.com
📧 Email: info@thedivinevet.com
